Partner Programme | Backup Monitor

In April 2009 Clunk Click became RISC GROUP IT Solutions
Click here to visit our new website www.risc-group.co.uk

When you become a Clunk Click Partner you are provided with a valuable tool for managing your customer accounts - The Storage Platform Console.

The Storage Platform Console is an instant access monitoring and control facility that gives you live account information, enabling you to maintain and manage your customer backup accounts remotely.

The Storage Platform Console is essential for any IT support company wishing to offer their customers the very highest levels of service and support.

Clunk Click SupportScreen... facilities enable us to offer you and your staff live product training and instruction, without ever needing to leave your office.

Click here to view the Storage Platform Console Screenshot...

•	Ability to alter storage limits – this enables a live upgrade of your customer's storage limits.
•	Full customer contact details – enables you to store customer details for ease of administration.
•	Backup status reporting – this allows you to set account warning options. For example 'No Backup Activity' for a specified period or 'Near/Over Account Limit'.
•	Near-limit warning – you can check any of your customers accounts to see if they are approaching their storage limit. You can then contact them to either reduce their backup selection or increase their account size.
•	Over-limit warning – you can to see at a glance if any of your customers accounts are over the limit you set for them.
•	Last backup date – shows when the last backup occurred. You can monitor the account and contact your customer to advise them of recent backup activity.
•	User Activity – this shows how much data is being sent or received, the transfer speed and backup time remaining. You are able to monitor the status of active data transfers.

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